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How can we help?

Looking for the quickest way to get help? We've tackled your most frequently asked questions in the ING Fastlane. If that doesn't speed things up, you'll find the answers you need on this page, or feel free to Contact Us.

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Car Insurance

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Documents and forms

Documents and forms

Product Disclosure Statement (Part A)
This PDS applies to new policies quoted on or after 21 September 2023 and policies with a renewal date on or after 29 October 2023.

Product Disclosure Statement (Part B)
This PDS applies to new policies quoted on or after 21 September 2023 and policies with a renewal date on or after 29 October 2023.

Roadside Assistance Terms and Conditions

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Home and Contents Insurance

FAQs

Documents and forms

Documents and forms

Product Disclosure Statement
Applies to new policies quoted on or after 21 September 2023 and policies with a renewal date on or after 29 October 2023.

Key Facts Sheet - Home Building Insurance
Applies to new policies quoted on or after 21 September 2023 and policies with a renewal date on or after 29 October 2023.

Key Facts Sheet - Contents Insurance
Applies to new policies quoted on or after 21 September 2023 and policies with a renewal date on or after 29 October 2023.

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