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How can we help?

Looking for the quickest way to get help? We've tackled your most frequently asked questions in the ING Fastlane. If that doesn't speed things up, you'll find the answers you need on this page, or feel free to Contact Us.

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Car Insurance

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Documents and forms

Documents and forms

Product Disclosure Statement (Part A)
Applies to new policies quoted on or after 2 March 2021 and policies with a renewal date on or after 31 March 2021.

Product Disclosure Statement (Part B)
Applies to new policies quoted on or after 2 March 2021 and policies with a renewal date on or after 31 March 2021.

Roadside Assistance Terms and Conditions

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Home and Contents Insurance

FAQs

Documents and forms

Documents and forms

Product Disclosure Statement
Applies to new policies quoted on or after 2 March 2021 and policies with a renewal date on or after 31 March 2021.

Key Facts Sheet - Home Building Insurance
Applies to new policies quoted on or after 12 September 2019 and policies with a renewal date on or after 11 October 2019.

Key Facts Sheet - Contents Insurance
Applies to new policies quoted on or after 12 September 2019 and policies with a renewal date on or after 11 October 2019.

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