Fast, convenient and secure.
Fast, convenient and secure access to your banking. Anytime, anywhere.
As a branchless bank, we've got online banking sorted. It's fast, secure and convenient - so you can manage your money in a few simple steps. Access your account via online banking 24 hours a day, seven days a week.
You can do most of your banking via your secure online bank login - from checking your transaction history to transferring funds between accounts. You can even open new accounts online.
With the ING mobile app, your bank's in your pocket (and now on your wrist) 24/7. It's so simple to use, it makes banking a breeze.
Check your balances instantly, and for your bank accounts log in to move your money, pay friends, pay bills and more. You can even tell your friends you've paid them via SMS or email.
Leave your wallet at home and pay the easy way with ING. Set up Apple Pay from the Wallet App on your Apple Device. And Android Pay at the Google Play Store. It’s fast, secure and convenient.
Our Australia-based customer care specialists are here to answer any questions you have, and help with all your everyday banking tasks.
We'll also help with the things you can't do online - like moving money between home loans, requesting home loan bank cheques and closing an account.
Call our Australia-based customer care specialists 24/7 on 133 464.
60 Margaret St, Sydney
9am-5pm, Monday to Friday
You can visit us in person at ING Lounge in Sydney’s CBD to talk money and get practical help on everything from transaction accounts to savings, home loans and digital banking.
While no money changes hands at ING Lounge, you can:
use our ATMs
open accounts and complete ID checks
meet with our team of specialists
collect and deposit cheques
join us at customer and community events.
Our automated phone banking service is quick to set up and simple to use, making it a secure and convenient way to manage your money.
By using your phone's keypad, you can transfer funds, pay bills, check your balance or transaction history, and even do admin tasks like registering for online statements.
Call our Australia-based customer care specialists 24/7 on 133 464.
Simply call 133 464 and press 1. You'll need your Client Number and Access Code.
While we're proud to be a branchless bank, we know you sometimes want to do your banking face-to-face. So we've partnered with Australia Post to give you access to 3,300 of their Bank@Post outlets.
Here, you can provide proof of identity (required to open some accounts) and make cheque or cash deposits into your Orange Everyday.
Call our Australia-based customer care specialists 24/7 on 133 464.
With Orange Everyday and Orange One, you can use your Visa card online, over the phone, over the counter, at ATMs, and overseas.
Here's what you get every month when you deposit $1,000 or more (and from March 2018, also make five+ card purchases):
In Australia:
Free ATMs - every ATM in Australia is free, no matter who it's operated by.
Worldwide:
All the ATMs - a rebate on ATM fees charged anywhere in the world within five days (the Orange One cash advance fee still applies).
No ING international transaction fees when purchasing from international online retailers or while travelling overseas.
A $2.50 international ATM fee and 2.5% fee on international purchases applies if you don't meet the monthly criteria.
And EFTPOS:
All your EFTPOS transactions are free. And when you withdraw $200 or more from Orange Everyday, we’ll even pay you $0.50.