ING Car Insurance

Loss or damage to your vehicle

New-for-old car replacement

We'll replace your car with a new one if it becomes a total loss within the specified time period or mileage (whichever comes first) of the original registration.

Damage to someone else's car or other property (legal liability)

Damage caused by an uninsured driver

Towing

Hire car following theft

Hire car following a no fault accident

Replacement of stolen keys / remote

Damage to your caravan or trailer in a collision

Emergency transport and accommodation

If your damaged car is undriveable, we'll pay for the driver and passengers to be transported to the address where the car is normally kept at night; or, if transport is unavailable, we'll pay for the cost of their temporary accommodation.

Damage or theft of personal effects in your car

Damage or theft of child seat/baby capsule in your car

Debris removal

If necessary, we'll pay for the debris from your car to be removed from the accident scene.

Accident hire car

If we accept your at fault claim, such as one for damage as a result of a collision caused by the driver of your car, fire or weather, malicious act, an accident involving an animal or attempted theft, we’ll arrange for a hire car that meets your needs for up to 14 days while your car is being repaired.

Reduced window-glass excess

Applies only to front, rear or side windows.

Choice of repairer

If you have a claim with us you can nominate your preferred repairer.

Roadside assistance

For just $89.95 a year you'll receive 24/7 roadside assistance support, regardless of who is driving with an unlimited number of service call outs Australia-wide. Terms and conditions apply.