Mobile banking

Looking for How To guides for the new ING app?

Looking for How To guides for the new ING app?

If you're using the new app, head to the new app section of the Help Hub for the latest guides and information. If you haven't been invited to start using the new ING app yet, don't worry, we're rolling out the app in stages, and we'll let you know it's ready for you.

Why bank on your mobile?

Why bank on your mobile?

Manage and personalise your accounts

  • Update your contact details.
  • Increase your daily transfer limits.
  • Create nicknames for your accounts.

Control your cards

  • Put cards on and off temporary hold.
  • Activate new ING cards.
  • Tell us when you're going overseas.
  • View merchants who may have stored your card details.

Stay on top of security

  • Change your PIN.
  • Report lost or stolen cards.
  • Send and receive secure ING banking messages.

Set up mobile payments

  • Add your ING cards to Apple Pay or Google Pay.
  • Pay at the checkout with your phone or your Apple Watch.

Manage bills and transactions

  • Pay bills, people or make transfers between your accounts.
  • Add, edit and cancel future or recurring payments.
  • Add or search for payees.
  • Set up ING Everyday Round Up.

Keep track of your finances

  • See and search your transaction history.
  • View, download or share your statements.
  • Let people know by SMS or email that you've paid them.
  • Check your balance quickly with Balance Overview.
Download

Download the ING app today

To get set up, simply search ‘ING Australia’ at your app store then follow the 3 steps below.

1. Download

Download the app from the App Store or Google Play.

2. Enter your details

Open the app and enter your client number and access code.

Pro tip: You can find your client number on your statement or the back of your Orange Everyday card if you have one.

3. Enter your SMS code

Enter the SMS code we send you when prompted to complete registration.