Documents and forms
Here are all the documents and forms you need.
ING Car Insurance
Product Disclosure Statement (Part A)
This PDS applies to new policies quoted on or after 21 September 2023 and policies with a renewal date on or after 29 October 2023.
Product Disclosure Statement (Part B)
This PDS applies to new policies quoted on or after 21 September 2023 and policies with a renewal date on or after 29 October 2023.
Target Market Determination (TMD)
This TMD applies from 5 October 2021.
Roadside Assistance Terms and Conditions
These T&Cs apply to Roadside Assistance Services purchased on or after 20 April 2023 and Roadside renewed after 20 May 2023.
Customer Eligibility and Name-Screening document
Premium, Excess and Discount (PED) Guide
This PED Guide applies to new policies quoted on or after 21 September 2023 and policies with a renewal date on or after 29 October 2023.
ING Health Insurance
Health Insurance Policy Booklet
General terms and important information about ING Health Insurance effective 1 July 2023.
Hospital Cover Fact Sheets
ING Home and Contents Insurance
Product Disclosure Statement (PDS)
Applies to new policies quoted on or after 21 September 2023 and policies with a renewal date on or after 29 October 2023.
Target Market Determination (TMD)
This TMD applies from 5 October 2021.
Key Facts Sheet - Home Building Insurance
Applies to new policies quoted on or after 21 September 2023 and policies with a renewal date on or after 29 October 2023.
Key Facts Sheet - Contents Insurance
Applies to new policies quoted on or after 21 September 2023 and policies with a renewal date on or after 29 October 2023.
ING Motorcycle Insurance
Product Disclosure Statement (PDS)
Applies to new policies quoted on or after 21 September 2023 and policies with a renewal date on or after 29 October 2023.
Target Market Determination (TMD)
This TMD applies from 30 June 2022.
ING Pet Insurance
Product Disclosure Statement (PDS)
Applies to new policies quoted on or after 5 October 2023 and policies with a renewal date on or after 4 November 2023.
Target Market Determination (TMD)
This TMD applies from 16 November 2023.
ING Travel Insurance
Product Disclosure Statement (PDS)
This PDS applies to new policies purchased on or after 10 November 2020.
If you have purchased ING Travel Insurance on or after 13 March 2020, please note you are not covered for any claims arising from an epidemic, pandemic or outbreak of an infectious disease, virus or condition, including any claims relating to Coronavirus (COVID-19).
Past ING Car Insurance documents
Product Disclosure Statement (Part A)
This PDS applies to new policies quoted between 2 March 2021 and 20 September 2023 and policies with a renewal date on or after 31 March 2021 and 28 October 2023.
Product Disclosure Statement (Part B)
This PDS applies to new policies quoted between 2 March 2021 and 20 September 2023 and policies renewed between 31 March 2021 and 28 October 2023.
ING Car Insurance Supplementary PDS (SPDS)
This SPDS applies to new policies quoted between 2 March 2021 and 20 September 2023 and policies renewed between 31 March 2021 and 28 October 2023.
ING Car Insurance Premium, Excess and Discount (PED) Guide
This PED Guide applies to new policies quoted between 2 March 2021 and 20 September 2023 and policies renewed between 31 March 2021 and 28 October 2023.
Roadside Assistance Terms and Conditions
These T&Cs apply to Roadside Assistance Services purchased on or before 19 April 2023.
Product Disclosure Statement (Part A)
Applies to new policies quoted before 2 March 2021 and policies with a renewal date before 31 March 2021.
Product Disclosure Statement (Part B)
Applies to new policies quoted before 2 March 2021 and policies with a renewal date before 31 March 2021.
Supplementary PDS Car Insurance
This SPDS applies to new policies quoted between 31 August 2021 and 27 July 2022, existing policies amended between 31 August 2021 and 25 August 2022 and policies renewed
between 29 September 2021 and 25 August 2022.
Supplementary PDS Car Insurance
This SPDS applies to new policies quoted between 28 September 2020 and 1 March 2021 and policies renewed between 27 October 2020 and 30 March 2021.
Premium, Excess and Discount (PED) Guide
This PED Guide applies to new policies quoted between 28 September 2020 and 27 July 2022 and policies renewed between 27 October 2020 and 25 August 2022.
Premium, Excess & Discount (PED) Guide
This PED Guide applies to new policies quoted before 28 September 2020 and policies with a renewal date before 27 October 2020.
Past ING Home and Contents Insurance documents
Product Disclosure Statement (PDS)
Applies to new policies quoted between2 March 2021 and 20 September 2023 and policies with a renewal date between 31 March 2021 and 28 October 2023.
Supplementary PDS Home and Contents Insurance (SPDS)
Applies to new policies quoted between 4 May 2023 and 20 September 2023 and policies with a renewal date between 11 June 2023 and 28 October 2023 (or as otherwise detailed in the SPDS).
Key Facts Sheet - Home Building Insurance
Applies to new policies quoted between 12 September 2019 and 20 September 2023 and policies with a renewal date between 11 October 2019 and 28 October 2023.
Key Facts Sheet - Contents Insurance
Applies to new policies quoted between 12 September 2019 and 20 September 2023 and policies with a renewal date between 11 October 2019 and 28 October 2023.
Supplementary PDS Home and Contents Insurance (SPDS)
Applies to new policies quoted between 14 July 2022 and 3 May 2023 and policies with a renewal date between 13 August 2022 and 10 June 2023 (or as otherwise detailed in the SPDS).
Supplementary PDS Home and Contents Insurance
Applies to new policies quoted or varied between 31 August 2021 and 13 July 2022 and policies with a renewal date between 29 September 2021 and 12 August 2022 (or as otherwise detailed in the SPDS).
Product Disclosure Statement (PDS)
Applies to new policies quoted before 2 March 2021 and policies with a renewal date before 31 March 2021.
Supplementary PDS Home and Contents Insurance
Applies to new policies quoted between 14 May 2021 and 30 August 2021 and policies with a renewal date between 12 June 2021 and 28 September 2021.
(For existing policy holders, any claim for fire losses that occur after the 29th of April 2021, will be assessed using the improved wording in this SPDS).
Product Disclosure Statement (Part A)
Applies to new policies quoted before 12 September 2019 and policies with a renewal date before 11 October 2019.
Product Disclosure Statement Home Insure Plus (Part B)
Applies to new policies quoted before 12 September 2019 and policies with a renewal date before 11 October 2019.
Product Disclosure Statement Home Insure (Part B)
Applies to new policies quoted before 12 September 2019 and policies with a renewal date before 11 October 2019.
Key Facts Sheet - Home Building Insurance
Applies to new policies quoted before 12 September 2019 and policies with a renewal date before 11 October 2019.
Key Facts Sheet - Home Contents Insurance
Applies to new policies quoted before 12 September 2019 and policies with a renewal date before 11 October 2019.
Past ING Motorcycle Insurance documents
Product Disclosure Statement (PDS)
Applies to new policies purchased quoted between 30 March 2021 and 20 September 2023 and policies with a renewal date between 30 March 2021 and 28 October 2023.
Supplementary PDS Motorcycle Insurance
Applies to new policies quoted between 31 August 2021 and
20 September 2023 and policies with a renewal date
between 29 September 2021 and 28 October 2023.
Product Disclosure Statement (PDS)
Applies to new policies purchased before 30 March 2021.
Past ING Pet Insurance documents
Product Disclosure Statement (PDS)
Applies to new policies quoted between 1 July 2021 and 4 October 2023 and policies with a renewal date between 1 July 2021 and 3 November 2023.
Product Disclosure Statement (PDS)
Applies to new policies quoted before 1 July 2021.
Past ING Travel Insurance documents
Product Disclosure Statement (PDS) and Supplementary Product Disclosure Statement (SPDS)
This PDS and SPDS applies to new policies purchased on or after 13 March 2020 and before 10 November 2020.
Product Disclosure Statement (PDS)
This PDS applies to new policies purchased before 13 March 2020.