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Extra care and support

Extra care and support

We're here to help with life's curveballs

We understand life's not always straightforward and you might need a hand from time to time. So rest assured, in challenging times we're here to help. To find the support you need, check out the links below. Our staff is also here to help guide you.

Care and support types

Our care and support options

To find the support you need, check out the links below. For more, our dedicated team is also here to help.

Financial Hardship

Meeting your financial obligations can be difficult when unexpected events occur, such as unemployment or illness, to name a few. We are here to help with tailored support.

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Deceased Estates

Sorting out the finances of a loved one who has passed away can be daunting. We can guide you through the process with compassion and care.

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Domestic Violence

Your safety is a top priority. Get confidential support to help you regain control of your finances and help protect your financial wellbeing.

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Appointing a Representative

Giving someone the authority to manage your finances if you're unable to can be a smart plan. Discover how to do it safely, sensibly and responsibly.

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Gambling and Addiction

Uncontrolled betting or gambling can impact the financial wellbeing of you and those you love. We can help you manage your accounts and find support.

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Separation and Divorce

Relationship breakdowns can take a toll both emotionally and financially. Explore options to help manage your finances.

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Financial Abuse

We are committed to providing support for you if someone is influencing your financial decisions in ways that are not in your best interests. Learn more about how to protect yourself or others against financial abuse.

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Illness or Injury

When your health takes a hit, your finances can too. Here's some important things to think about and information on how we can support you.

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Communication support

If you prefer to speak to us in a language other than English, you can ask for an interpreter. If you require other additional support to communicate, you can ask for a support service to help you with your banking.

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Our staff are also here to help

If you want to talk about your specific situation, our staff members are here to listen with compassion and help you find the support you need. Simply click the Contact Us button below for the best ways and times to connect.

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