Our awards
Banking awards
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CANSTAR 2020 Bank of the Year
First ever winner of CANSTAR's Bank of the Year Award, based on our market-beating deposit account offerings, home loans and personal loans.
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2019 Australian Mortgage Awards Bank of the Year
ING named Bank of the Year at the Australian Mortgage Awards 2019.
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2019 Mozo's Australia's Best Bank award
ING was named Australia's Best Bank in the Mozo Experts Choice Awards 2019.
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2019 Mozo's Excellent Banking App award
The ING app received the Excellent Banking App award in the Mozo Experts Choice Awards 2019.
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2017 Money magazine - Money Minder of the Year
ING was named Money Minder of the Year in the Money magazine awards 2017.
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2016 Money magazine - Money Minder of the Year
ING was named Money Minder of the Year in the Money magazine awards 2016.
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2016 Australian Financial Institution of the Year - Non Big 4
ING was named Australian Financial Institution of the Year - Non Big 4 at the RFi Australian Retail Banking Awards 2016.
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2015 Mozo People's Choice Awards
ING was voted the Best Bank by customers at the 2015 Mozo People's Choice Awards.
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2015 BRW Most Innovative Companies
ING has been ranked number 14 in the 2015 BRW Most Innovative Companies list
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2014 Auscontact Association National Awards
ING was recognised for its customer service, winning the Contact Centre of the Year Award (>150 FTE) as part of the 2014 Auscontact Association National Awards.
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2014 International Customer Service Professionals People's Choice Awards
ING was awarded the Customer Service Champion Team Award as part of the 2014 International Customer Service Professionals (ICSP) People's Choice Awards
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Mobile Award
ING's mobile banking app was a winner at the 2013 Australian Mobile Awards.
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2019 Mozo's Savings Innovation award
ING received an award for Savings Innovation in the Mozo Experts Choice Awards 2019.
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2017 Mozo Expert's Choice Awards
ING was voted Best Regular Saver at the 2017 Mozo Expert's Choice Awards.
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2017 Mozo Expert's Choice Awards
ING was voted Best Short Term Deposit at the 2017 Mozo Expert’s Choice Awards.
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Money magazine's Best of the Best 2016
Savings Maximiser was awarded Money magazine's 2016 Best of the Best Savings Account - Regular Deposits - Bank.
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2015 Mozo People's Choice Awards
ING was voted as having the Best Savings Account at the 2015 Mozo People's Choice Awards.
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2019 Mozo Australia's Everyday Bank of the Year award
ING named Everyday Bank of the Year in the Mozo Experts Choice Awards 2019.
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Finder's Best Transaction Account 2019
Orange Everyday was awarded Finder's Best Transaction Account 2019./p>
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Money magazine's Best of the Best 2016
Orange Everyday was awarded Money magazine's 2016 Best of the Best award for Best Everyday Account - Bank.
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2015 Mozo People's Choice Awards
Orange Everyday was voted Best Bank Account at the 2015 Mozo People's Choice Awards.
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2014 Mozo People's Choice Awards
Orange Everyday was voted Best Debit Cards at the 2014 Mozo People's Choice Awards.
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RFI Group Australian Best Lender of the Year
ING was voted Lender of the Year at the RFi Group Australian Lending Awards 2020.
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RFI Group Australian Best Lender of the Year
ING took out the awards for RFi Best Customer Experience at the RFi Group Australian Lending Awards 2020.
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RFI Group Australian Best Lender of the Year
ING was awarded RFi Best First Home Buyer Lender at the RFi Group Australian Lending Awards 2020.
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Australian Lending Awards
Best Customer Experience 2016.
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Non-Major Lender of the Year 2015
Ranked #1 four years running by the readership of The Adviser - Third Party Banking Report.
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Money magazine's Best of the Best 2016
ING's Orange Advantage home loan was awarded Money magazine's 2016 Best of the Best award for Cheapest Flexible Home Loans - Bank.
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2014 Mozo People's Choice Awards
Recognised as one of Australia's top five home loans by the 2014 Mozo People's Choice Awards as rated by 25,000 Australian banking customers.
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2020 Finder Award: Best Non-Risk Based Personal Loan
ING Personal Loan won best Non-Risk Personal Loan for offering a fixed rate, fixed term personal loan with no ongoing or early repayment fees.
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ING Superannuation - CANSTAR 2020 Most Satisfied Customers
We're so chuffed the ING Superannuation Fund has nabbed a CANSTAR Award 'Most Satisfied Customers - Super Fund 2020,'' thanks to Living Super customers.
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SuperRatings
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SuperRatings Gold Super and Pension 2020
Living Super received gold ratings for Super and Pension in 2020. A Gold ratings means Living Super is a good value for money fund
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SuperRatings Gold Super and Pension 2019
Living Super received gold ratings for Super and Pension in 2019. A Gold ratings means Living Super is a good value for money fund
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SuperRatings Gold Super and Pension 2017
Living Super received gold ratings for Super and Pension in 2017. A Gold ratings means Living Super is a good value for money fund
Insurance
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2019 Mozo Expert's Choice Awards
ING awarded Mozo Expert's Choice Award for Exceptional Value Car Insurance in 2019.
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2019 Mozo Expert's Choice Awards
ING awarded Mozo Expert's Choice Award for Exceptional Value Home and Contents Insurance in 2019
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2018 Mozo Expert's Choice Awards
ING Home and Contents Insurance has won the 2018 Mozo Experts Choice Award 'Exceptional Value', recognising insurance that's among the best-priced for the main features it offers. Another great reason to insure with ING.
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2018 Mozo Expert's Choice Awards
ING Landlord Insurance has won the 2018 Mozo Experts Choice Award 'Exceptional Value', recognising insurance that's among the best-priced for the main features it offers. Another great reason to insure with ING.