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About us

Our company

There's the done thing and then there's the ING way. And the fact that we're Australia's Most Recommended Bank makes us smile a thousand smiles. It's a genuine honour and a privilege.

Who we are

ING Bank (Australia) Limited – trading as ING and wholly owned by ING Group.

ING changed the way Australians bank 20 years ago by launching the country's first high interest, fee-free online savings account. Since then, we've brought continued value to customers with home loans, transactional banking, superannuation, credit cards, personal lending and insurance. We are now Australia's fifth largest bank.

Headquartered in Sydney, with a 24/7 contact centre in Tuggerah, NSW, we are proud to have more than 2 million customers and counting!

What we do

Simplicity of approach is part of the ING success story. We want to empower people to stay a step ahead in life and in business every day.

Here are just some of our offerings:

Rebates on ATMs and international transaction fees

Simple superannuation solutions for all stages of life

Home loan options to suit varying customer needs

Savings accounts with no ING fees

A simple, low rate credit card, with no annual fee

A range of convenient award-winning insurance options

Other facts and credentials

Over 1,700 employees.

Holder of an Australian banking licence since 1994.

Regulated by the Australian Prudential Regulation Authority (APRA), like all banks.

Combined savings balances of up to $250,000 per customer are guaranteed by the Australian Government.

To date we've supported more than 90 social enterprises through the ING Dreamstarter program and more through ING Dreamstarter scholarships.

More about ING Group