Chief Executive Officer (CEO)
Melanie joined ING in 2017 to lead the Retail Bank for ING Australia. She was appointed country CEO in November 2020.
Melanie has spent her career in financial services. Starting out with a St.George Bank cadetship in 1995, she later joined Westpac’s equities business in 2000. After a move to BT Financial Group in 2003, she spent a decade in product, brand, marketing, superannuation, platforms and investments leadership roles.
Returning to banking within the Westpac Group as a Chief of Staff, she then went on to lead business units across mortgages, transformation and business banking. In 2017 she moved to ING, leading ING's retail growth and diversification agenda.
Melanie volunteers her time as an independent director on the Board of Surf Life Saving Australia (SLSA) and is Chair of the SLSA Finance, Audit and Compliance Committee. Melanie is also a Board Member of the European Australian Business Council.