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About us

Management team

  • Melanie Evans

    Melanie Evans

    Chief Executive Officer (CEO)

    Melanie joined ING in 2017 to lead the Retail Bank for ING Australia. She was appointed country CEO in November 2020.

    Melanie has spent her career in financial services. Starting out with a St.George Bank cadetship in 1995, she later joined Westpac’s equities business in 2000. After a move to BT Financial Group in 2003, she spent a decade in product, brand, marketing, superannuation, platforms and investments leadership roles.

    Returning to banking within the Westpac Group as a Chief of Staff, she then went on to lead business units across mortgages, transformation and business banking. In 2017 she moved to ING, leading ING's retail growth and diversification agenda.

    Melanie is Chair of the Business Council of Australia's Women's Workforce Participation Committee and is also a Board Member of the European Australian Business Council and Australian Banking Association Limited.

  • András Hamori

    András Hamori

    Head of Retail Banking

    András Hamori joined ING Australia as Head of Retail Banking and member of the Executive Committee in August 2021.

    András started with ING in 2019 as Head of Retail Banking in Austria, having come from Alfa Banking Group and before that, Sberbank Europe where he was responsible for multiple markets across Central and Eastern Europe, and launching a digital strategy for the banking group. In 2010 he founded stand-alone digital bank ZUNO for Raiffeisen Bank International, one of the largest banking groups in the region.

    András started his career as a Management Trainee at GE Money in Hungary and was appointed Chief Consumer Risk Officer in the Executive Team. He graduated as M.Sc of Economics and was honoured with the Best Marketing Graduate Award.

  • Andrew Hector

    Andrew Hector

    Head of Wholesale Banking

    Andrew is responsible for ING’s Wholesale Banking activities in Australia and a member of the Executive Committee. As a senior executive with more than 30 years of corporate and institutional banking experience with Australian and international banks, Andrew has worked across a diverse range of sectors, including Retail & Wholesale trade, Food/Beverage & Agriculture, Telco/Media & Entertainment, Property and Health.

    Andrew has a Bachelor Business, Banking and Finance from Charles Sturt University.

  • Michal Kowalczyk

    Michal Kowalczyk

    Chief Financial Officer

    Michal Kowalczyk was appointed Chief Financial Officer for ING Australia in January 2023.

    Michal brings more than 20 years of international experience in banking. He has held a range of executive finance roles, delivering substantial growth in ING’s Polish and German businesses. Prior to his appointment as ING Australia CFO he was Head of Global Management Accounting and Advice for ING Group where he was responsible for management reporting, planning and forecasting processes for ING Group globally, and providing strategic counsel to ING’s Management Board Banking on key decisions to maintain sustainable business growth.

    Michal holds a Master of Arts, Banking and Finance from Warsaw School of Economics.

  • Linda Da Silva

    Linda Da Silva

    Chief Information Officer

    Linda Da Silva joined ING Australia as Chief Information Officer in December 2019. In this role she leads the Technology and Data teams to deliver the digital and data agenda for ING in Australia.

    Prior to joining ING, Linda held a number senior leadership roles at Westpac Banking Corporation managing large complex areas spanning Consumer Bank, Wealth, Group Operations and Enterprise Services. Her last role at Westpac Group was CIO BT Financial Group.

    Linda joined the Westpac Group in 2008 following a 15-year career in consulting and leadership roles in Australia, Asia, Middle East and the UK. As a consultant, Linda worked across many industries to deliver large-scale technology transformation programs.

    Linda is a highly experienced technology leader, who combines strong business acumen with deep technology, transformation and execution expertise to deliver innovative, strategic business and customer outcomes.

  • Fiona Geddes

    Fiona Geddes

    Chief Operations Officer

    Fiona joined ING in March 2022, bringing more than 20 years' experience in banking and financial services. Her career has spanned transformation, strategy, risk management and operations across senior leadership roles at CBA, Westpac and AMP.

    Fiona has a proven track record in defining and executing large transformation programs to improve the customer experience. She has experience in optimising operations, managing large and complex projects and delivering more simple and efficient customer processes.

    In previous roles, Fiona led aspects of the programs responding to APRA's enforceable undertakings to improve risk management, culture and customer outcomes. She has also spent time running transformation offices, risk and control functions and operational support.

    Fiona holds Bachelor Degrees in both Commerce and Science and a Masters of Applied Finance from Macquarie University.

  • Justine Carmichael

    Justine Carmichael

    Executive Director, Human Resources

    Justine Carmichael was appointed Executive Director, Human Resources in March 2023. She brings 30 years of local and international HR experience, including leadership roles across BHP, United Airlines and equigroup (part of the CBA group). Before joining ING Justine was Chief People Officer at Smartgroup.

    Justine has a track record in leading teams, supporting executives, embedding diversity and inclusion strategies and developing talent. As a modern HR leader, she uses human centred design to navigate change.

    Justine holds a Bachelor of Commerce from The University of Queensland, Graduate Diploma of Industrial Relations from Queensland University of Technology and Masters of Commerce from University of Wollongong.

  • Lambrecht Wessels

    Lambrecht Wessels

    Operational Resilience Lead

    Lambrecht joined ING Australia as Operational Resilience Lead and member of the Executive Committee in October 2022.

    Lambrecht started with ING in 1996 as management trainee and has worked for ING Netherlands in project & change management roles in Operations, IT, Front Office, Wholesale Banking (WB) International and Non-Financial Risk management. As of 2008 - 2018, Lambrecht largely worked for ING abroad, leading the Compliance Maturity Programs for ING Belgium and ING Bank Turkey as well as heading the Non-Financial Risk functions of ING in Turkey and ING WB Asia region. In his last role before joining ING in Sydney, Lambrecht setup and headed the Transaction Monitoring Remediation function within Global KYC.

    Lambrecht is an engineer in Industrial Engineering & Management (University Twente) and holds Masters degrees in Marketing (TIAS) and Finance and Control (University of Maastricht).

  • Praveen Khurana

    Praveen Khurana

    Chief Risk Officer

    Praveen Khurana was appointed Chief Risk Officer for ING Australia in February 2023.

    Praveen is a results-driven banking professional with proven strengths in financial & non-financial risk management and people development. He has a deep knowledge of credit risk management and is passionate about innovation, automation and transformation.

    Praveen has more than 25 years of international experience in risk management across various industries, including executive roles for ING in the Netherlands and Asia. Prior to joining ING Australia, he was ING’s Head of Risk for Retail/Rest of World.

    Praveen holds a Masters of Business Administration (MBA), Major in Finance from the Institute of Management Technology, India; Cost Accountancy Certification from Institute of Cost Accountants, India and Bachelor of Commerce with Honours in Law (Gold Medallist) at S.D College Chandigarh, India.

Board of Directors

  • John Laker

    Dr John Francis Laker AO

    Dr Laker was appointed as Chairman of the Board in 2020.

    In 2003, Dr Laker was appointed as Chairman of the Australian Prudential Regulation Authority (APRA), the body that supervises banking, insurance and superannuation in Australia. In 2008, he was reappointed to another five-year term as Chairman, and retired in 2014 after a further extension. Dr Laker Chaired the panel that led the Prudential Inquiry into the Commonwealth Bank of Australia (CBA) from mid-2017 to mid-2018.

    He was appointed an Officer of the Order of Australia in 2008 and has won other professional awards for his services to the regulation of the Australian financial system.

  • Vicki Allen

    Vicki Allen

    Vicki Allen is an experienced non-executive director and chairman, with particular expertise in highly regulated industries. Her current directorships include ASX listed, subsidiary and private company boards. Her executive career of more than 30 years was spent in the financial services and property investment industries. This spanned senior strategic, operational and investment management roles in organisations such as Westfield, Lend Lease, MLC and Trust Company.

    Vicki is a non-executive director of Steadfast Group Ltd, Bennelong Funds Management Group Pty Ltd and New Forests Pty Ltd.

    Vicki holds an MBA from Melbourne Business School as well as a Bachelor of Business from the University of Technology, Sydney. She is a Fellow of the Australian Institute of Company Directors (AICD) and is a member of the AICD's Australian Prudential Regulation Authority (APRA) Regulated Entities Forum.

  • Lisa Gray

    Lisa Gray

    Lisa Gray is an accomplished CEO and company director of businesses across private and public sectors. Lisa brings over 30 years' experience in leading and transforming large, distributed customer businesses across banking, investment management, superannuation, insurance and wealth management.

    Lisa is a non-executive director of Challenger Limited (ASX:CGF) and Challenger Life Company Limited, Bupa Australia and New Zealand, and Victorian Funds Management Corporation (VFMC).

    Lisa was the CEO, VFMC from 2016 to September 2021. Prior to working with Government, Lisa held senior executive roles at NAB including Group Executive, Enterprise Services and Transformation and Group Executive, Personal Banking. Before joining NAB, Lisa was CEO, MLC Insurance and Managing Director, Plum Financial Services.

    Lisa's qualifications include an Advanced Management Program from INSEAD, MBA from University of Melbourne and Columbia University (NY), Graduate Diploma in Management from RMIT, and a Bachelor of Town and Regional Planning (Hons) from University of Melbourne.

  • Richard Kimber

    Richard Kimber

    Richard Kimber is a seasoned international Financial Services and Technology CEO and experienced Board Director and Chairman.

    Richard is currently Chairman of Stone & Chalk, Chairman of AustCyber, Non-Executive Director of Kina Securities Limited (ASX:KSL) and a Non-Executive Director of Daisee; a multi-award-winning RegTech AI software company he founded in 2017. Prior to this role he was CEO of ASX listed OFX Group, a leading international payment company. In 2006 he was appointed as the first Managing Director of Google in Southeast Asia. Prior to this he was Chief Executive of firstdirect Bank in the UK - the original neobank. This followed several international roles with the HSBC Group, including; Global Head of Internet Marketing based out of New York and the APAC leader for eCommerce based out of Hong Kong.

    Richard has a Bachelor of Science and an MBA from Macquarie University.

  • Darryl Newton

    Darryl Newton

    Darryl Newton has an extensive career over a variety of industries and roles. Most recently, he was the CRO of Australia Post from November 2013 to March 2018 and acted as a Special Advisor to Australia Post until the end of 2018. Mr Newton's career has spanned the accounting and consulting profession, the banking industry and the diversity of Australia Post. Darryl was a partner at Ernst & Young for fourteen years specialising in Financial Services customers in Australia and also on major assignments in Indonesia and Thailand.

  • Anju Abrol

    Anju Abrol

    Anju is a seasoned banker with 30 years' of banking experience. She joined ING on 1 November 2021 as Head of Wholesale Banking Asia Pacific covering 11 markets across the APAC region. Prior to ING, Anju worked in senior leadership roles in global banks in Singapore, Sydney, New York, Hong Kong SAR and India. She has deep experience in corporate and investment banking, particularly in the areas of business origination, risk and governance, and asset restructuring.

    Anju spent a dominant proportion of her banking career at Bank of America for almost 16 years where she worked in New York and Asia. Her latest banking role prior to working at ING was at Westpac Institutional Bank as Chief Risk Officer. Anju holds an MBA from University of Delhi and a Bachelor of Science (Hons.) in Chemistry from St Stephen's College of University of Delhi.

  • Melanie Evans

    Melanie Evans

    Chief Executive Officer (CEO)

    Melanie joined ING in 2017 to lead the Retail Bank for ING Australia. She was appointed country CEO in November 2020.

    Melanie has spent her career in financial services. Starting out with a St.George Bank cadetship in 1995, she later joined Westpac’s equities business in 2000. After a move to BT Financial Group in 2003, she spent a decade in product, brand, marketing, superannuation, platforms and investments leadership roles.

    Returning to banking within the Westpac Group as a Chief of Staff, she then went on to lead business units across mortgages, transformation and business banking. In 2017 she moved to ING, leading ING's retail growth and diversification agenda.

    Melanie is Chair of the Business Council of Australia's Women's Workforce Participation Committee and is also a Board Member of the European Australian Business Council and Australian Banking Association Limited.