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First home buyers

How to apply for a home loan.
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You'll find tools, information and access to the support of our home loan specialists you need here

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Things to know when applying for a home loan

Buying a home is a big deal. No matter whether it's your first or your fourth, our home loan specialists are here to help. To make your application smoother, you'll find tools and information you need here - from our borrowing power calculator and our first home buyer guide, to helpful articles on documentation, questions to ask real estate agents, and much more.

How to get help

Buying Your First Home – Carrie and Malcolm talk through their experience of buying with ING, and their tips for first home buyers.

How a home loan specialist can help you

Ready to apply? We're here to help make it as straightforward as possible. In under 10 minutes you can start your application online. Once you've completed the basics, one of our home loan specialists will call to complete your application with you over the phone. Our specialists will then stay by your side all the way to settlement, keeping you up to date on your application's progress by SMS and email, or you can track it online.

To chat with one of our home loan specialists about applying, or for answers to any of your questions, simply call 1800 100 258, 8am - 8pm from Mon to Fri and 9am - 5pm on Sat.

Apply today

Or call 1800 100 258 to speak to an ING home loan specialist

Tools and guides

Getting onto it with these tools and guides

Find the answers here to the common questions and learn the things you need to know.

Your borrowing power

In just a couple of minutes you can get an estimate of how much you could borrow, so you have a price range for your house hunting.

How it actually works

With the free ING first home buyer guide, you get all the basics and not-so-basics about home loans and home buying. It's your step-by-step approach to the big prize.

Australia's most recommended bank

Australia's most recommended bank is here to help

When it's time to look for a home loan you like, here's how to get moving with ING.

1. Starting out

Check out our great home loan rates and products. Then apply online, or call 1800 100 258 to speak with a home loan specialist.

2. Staying informed

As your application progresses we keep you updated via online tracking, SMS and email.

3. A helping hand

If you have any questions along the way, we are here for you from application to settlement.

4. Pre-approval

Once you complete a pre-approval, you can start your property search and be ready for auction day, with a clear idea of how much you can borrow.

Ready to apply or want pre-approval?