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Other ways to get help

As well as speaking to our team on 1300 349 166 Monday to Friday 8.45am to 5.00pm (EST), you may also find these independent resources helpful:

Helplines & support

Lifeline
A national charity providing all Australians experiencing a personal crisis with access to 24 hour crisi support and suicide prevention services.
Website: www.lifeline.org.au
Phone: 13 11 14


Uniting Care – Kildonan
Website: www.kildonan.org.au
Phone: 1800 002 992

Beyond Blue
Over the phone, web and email support to people experiencing anxiety or depression.
Website: www.beyondblue.org.au
Phone: 1300 224 636


Finance – National Debt Helpline
Website: www.ndh.org.au
Phone: 1800 007 007

Useful Information & Referral Services Support

The Lookout
Provides family violence information and support.
Website: www.thelookout.org.au
Phone: 13 11 14


1800RESPECT
The National Sexual Assault Domestic FV Counselling Service is a confidential online and telephone counselling, information and referral service available 24 hours a day 7 days a week.
Website: www.1800respect.org.au
Phone: 1800 737 732


Safe Steps
Free service to woman, their children, family and friends living with FV. Professional support 24 hours a day, 7 days a week, through a comprehensive range of services to enable woman to become – and stay – free from violence.
Website: www.safesteps.org.au
Phone: 1800 015 188

Mensline
National telephone and online support, information and referral service for men with family and relationship concerns. Service is available nationally and is staffed by professional councillors.
Website: www.mensline.org.au
Phone: 1300 224 636


QLife
Telephone and web-based counselling, referrals and support groups for LGBTIQ people and their families.
Website: www.qlife.org.au
Phone: 1800 184 527

Financial help & useful website resources

ASIC's Money Smart
ASIC's MoneySmart website is for all Australians - young or old, rich or poor, investing or paying off debt. They offer free, independent guidance so you can make the most of your money.
Website: www.moneysmart.gov.au

Australian Banking Association
The ABA works with government, regulators and other stakeholders to improve public awareness and understanding of the industry’s contribution to the economy and to ensure Australia’s banking customers continue to benefit from a stable, competitive and accessible banking industry.
Website: www.ausbanking.org.au