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Security

Latest security alerts

We'll update you with the latest common security alerts.

ING Fixed Income Investment Plan/Term Deposit Scam - 29th June 2022

Scammers are sending emails pretending to be ING and promoting a fixed income investment structure proposal. This is an investment scam. So please keep your eyes open and tell your friends too.

To reduce your risk of being scammed make sure you check:

• the email address of any email message to see if it matches the company name noted in the email message (if not, beware)

• if the email comes from a non-corporate address like Hotmail or Gmail

- we note that this particular scam has used the email address: richard.hurst@ing-bonds.com or enquiry@retail-ing.com

• if there are spelling mistakes in the email message, or the information doesn't make sense

• if the investment returns promoted seem too good to be true (if so, they probably are)

• the company's website through Google - don't click on links contained in emails

• visit https://moneysmart.gov.au/companies-you-should-not-deal-with , for current scam warnings

• Stay up to date with current scams targeting Australians via the ASIC Scamwatch website https://www.scamwatch.gov.au.

It’s important to seek independent financial advice before determining if an investment opportunity is right for you. If you feel pressured to make a payment or lock in an investment immediately – don’t.

If you’re unsure or need help identifying an investment scam, call us to confirm on 133 464.


ING Select Green Bond Scam - 20th June 2022

Scammers are pretending to be ING and promoting a fixed income investment structure proposal. This is an investment scam. So please keep your eyes open and tell your friends too.

To reduce your risk of being scammed make sure you check:

• the email address to see if it matches the company name (if not, beware)

• if the email comes from a non-corporate address like Hotmail or Gmail

- this particular scam has used the email address: info@inginvestments-australia.com

• if there are spelling mistakes or the information doesn't make sense

• if the investment returns seem too good to be true (if so, they probably are)

• the company's website through Google and don't click on links contained in emails

• visit https://moneysmart.gov.au/companies-you-should-not-deal-with , for current scam warnings

• Stay up to date with current scams targeting Australians via the ASIC Scamwatch website at https://www.scamwatch.gov.au , for current scam warnings.

It’s important to seek independent financial advice before determining if an investment opportunity is right for you. Finally, if you feel pressured to make a payment or lock in an investment immediately – don’t.

If you need help identifying if a communication is legitimately from ING, call us on 133 464.

Find out more


ING fixed income investment structure proposal - 9th June 2022

We're aware of scammers are pretending to be ING and promoting a fixed income investment structure proposal. This is an investment scam. So please keep your eyes open and tell your friends too.

To reduce your risk of being scammed make sure you check:

• the email address to see if it matches the company name (if not, beware)

• if the email comes from a non-corporate address like Hotmail or Gmail

o this particular scam has used the email address: michael.lloyd@clients-ing.com

• if there are spelling mistakes or the information doesn't make sense

• if the investment returns seem too good to be true (if so, they probably are)

• the company's website through Google and don't click on links contained in emails

https://moneysmart.gov.au/companies-you-should-not-deal-with , for current scam warnings

• Stay up to date with current scams targeting Australians via the ASIC Scamwatch website athttps://www.scamwatch.gov.au , for current scam warnings

It’s important to seek independent financial advice before determining if an investment opportunity is right for you. Finally, if you feel pressured to make a payment or lock in an investment immediately – don’t.

If you're unsure or need help identifying an investment scam, call us to confirm on 133 464.


ING Investment scam notification - 1st June 2022

Scammers are pretending to be ING and promoting fixed income green bonds. This is an investment scam. So please keep your eyes open and tell your friends too.
To reduce your risk of being scammed make sure you check:

• the email address to see if it matches the company name (if not, beware)

• if the email comes from a non-corporate address like Hotmail or Gmail

• this particular scam has used the email address: info@ingfixedrate.com

• if there are spelling mistakes or the information doesn't make sense

• if the investment returns seem too good to be true (if so, they probably are)

• the company's website through Google and don't click on links contained in emails

https://moneysmart.gov.au/companies-you-should-not-deal-with , for current scam warnings

It's important to seek independent financial advice before determining if an investment opportunity is right for you. Finally, if you feel pressured to make a payment or lock in an investment immediately - don't.

If you're unsure or need help identifying an investment scam, call us to confirm on 133 464.


ING Phishing SMS - 10th May 2022

We’re aware of a fake SMS currently circulating which claims to be from ING. The SMS is telling people that there was an attempted transaction and if not authorised to click on a suspicious link. Just so you know, we’d never send you a link telling you to enter details after a potential unauthorised attempted transaction. We’re working on putting a stop to this SMS. Here’s how you can tell if you’ve received a fake security text:

1. You’ve been sent a link that asks you for your personal or banking info (we’d never ask you to provide these details via a link in an unsolicited text or email)

2. The link doesn’t look genuine or doesn’t include ing.com.au (like the one in the pictured SMS)

If you think it’s suspicious, please ignore and delete the message when you get it.


Qantas bonds investment scam - 28th Jan 2022

We have been made aware of a scam related to Qantas bonds, where the ASX-listed bonds issued by XTB are used as a point of reference.

Please do not provide your personal or financial information on comparison investments websites or over the phone. If you have been a victim of this scam, please call us on 133 464. For more information, visit:https://asic.gov.au/about-asic/news-centre/news-items/warning-qantas-bonds-investment-opportunity-a-scam/


COVID Vaccine Passport Scam Alert - 2nd Sept 2021

We have been made aware of a new text message scam doing the rounds relating to COVID-19 vaccine passports. These text messages can look convincing however are designed to steal customers personal information and may include:

advising that a digital version of their COVID-19 passport is available

requesting payment for vaccines or for early access to vaccines

offers to mail vaccines

offers to pay money as an investment opportunity in the Pfizer vaccine

fake surveys related to vaccines that offer prizes or early access.

These phishing SMS and emails are used by cyber-criminals and imitate trusted and well-known organisations or government agencies looking to steal your personal and financial information. If you think it's suspicious, please ignore and delete the message when you get it. If you're unsure, you can always call us on 133 464. We're here to help.


Amazon scam - 1st April 2021

We are aware of a significant increase in scam text messages (SMS) and emails pretending to be real targeting Australians. Fraudsters and scammers are currently attempting to exploit people's concerns about coronavirus (COVID-19) through phishing campaigns and often pretend to be trusted businesses who Australians use regularly.

These phishing SMS and emails are used by cyber-criminals and imitate trusted and well-known organisations or government agencies looking to steal your personal and financial information. If you think it's suspicious, please ignore and delete the message when you get it. IF you're unsure, you can always call us on 133 464. We're here to help.