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Our culture and values
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At ING Australia our credo is First! Think Customer. Excellence in customer service is basic to our success and our people are the foundation of that relationship. Other companies may copy our products and services, but they cannot duplicate our people. It is through our people that we differentiate ourselves from the rest of the pack and achieve our business goals.
ING Australia is on a journey towards a customer-centric, achievement culture. Every journey begins with a first step. That first step begins with you. At ING Australia, we want people who are focused on achievement - that is people who thrive on:
- Taking on challenging tasks
- Pursuing a standard of excellence
- Thinking ahead and planning
- Resolving conflicts constructively
- Helping others grow and develop
Our Vision is to be Australia’s No. 1 choice for wealth creation and protection
Our Mission provides us with a purpose for what we do everyday at ING Australia - Help Australians grow and protect their wealth.
Our Credo is our catch cry and signifies what we believe in - First! Think Customer.
Our Values
To achieve our vision ING draws upon a set of unifying values to guide our actions and decisions. These values were launched in 2005 and play a vital role in achieving our customer focus. At ING Australia, we hire people who will:
- First! Think Customer
- Commit, Deliver, then Celebrate
- Work Together
- Make a Difference to the lives of others
ING in the Community
ING Australia is also an organisation that has a long history of giving back to the community. For more information on our community involvement, click ING in the Community
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