ING launches corporate super make-over

ING Australia today announced major Corporate and SME superannuation product and service changes that significantly enhance the provision of employer, adviser and member support services.

Responding to recent research and feedback, new features, upgrades and enhancements will make ING’s Corporate Super and Integra Super (SME specific) products more comprehensive, easier to use, and focused on engaging with and empowering members.

“ING research conducted over the past 18 months found there was a real appetite for fund managers (in a post choice of fund environment) to be more proactive,” said Ross Bowden, Executive Director, ING Employer Super.
 
“The changes we have implemented are focused on simplifying and demystifying super. We have streamlined our products and enhanced them so that they provide more of the things advisers and employers were looking for to help them structure a more customised plan.“

“Our service and transactional gateways have been improved to make it easier and less complicated to contribute and interact with ING and the member service offerings have been overhauled, setting a new standard in the market place that will make super relevant, interesting and convenient to the average member”, said Mr Bowden.

ING’s Corporate Super and Integra Super changes include:

• A range of enhancements to insurance such as increased benefit levels, a basic level of cover available for all occupations regardless of plan size, a new GSC benefit to age 65, and a range of enhancements to our terms and conditions for death, TPD and GSC,
• A number of new investment funds including the new and very successful ING Protected Growth fund and OptiMix Geared Australia Share fund,
• The addition of a range of new and enhanced fee-for-service styled remuneration options and alternatives available at the plan and member level, complementing the existing options already available,
• Simplifed and streamlined pricing,
• Further enhancements for family members,
• Improved and simplified online employer contribution functionality making ING’s EasyTransact system even easier,
• A comprehensive range of new member services that includes interactive media, member cards, improved statements, website, CD-Rom based PDS and support materials (in line with the new Incorporation by Reference changes) and servicing approaches that actively engage members, making them aware of what their super looks like, how it works and how they can get the most from it.
   

Mr Bowden added that these enhancements and upgrades have occurred at a time when many are simply focusing on complying with the new Federal Government Simpler Super regime.

“ING has complied with the legislation, seen large inflows as a result of the changes and now enhanced our product significantly – demonstrating our commitment to growth in this specialised market place.

ING’s Employer Super now exceeds $11 billion funds under management, and the recently announced $125 million CarterHoltHarvey win, the ranking of ING’s Corporate Super Product as the Top Rated Corporate Super Master Trust Product by the Heron Partnership and an ASFA Marketing Excellence Award for its highly regarded Grow Member Value Program, affirms ING’s position as an industry leader in workplace employer super and member services.