Clients must be sure that the site they are entering really belongs to ING, and is a secure site.
Check that the website is secure and the URL begins with https://, see example below.

If the site is using https, the secure lock icon, a small padlock will appear on the lower bar of the browser.
Depending on your browser, the padlock may look as follows:
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Internet Explorer |
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Netscape |
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Firefox |
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Safari |

Click on the padlock icon to see the details of the security certificate. The certificate shows who owns the site, it should be http://www.ing.com.au/.
