Home insurance

Home Insurance

At ING, we’ve got you covered. Thanks to our Full Building Replacement cover, we won’t leave you out of pocket.

 

We understand accidents happen and you need to make a claim for damage to your buildings or contents. It is important to make your house and contents insurance claim as soon as possible as any delays may reduce the amount that we pay or prevent us from paying a claim.

To make a home insurance claim

  • Have all relevant information you need to support your claim
  • Call Customer Services on 132 062 (24 hours a day, 7 days a week)

If you need emergency repairs, we will arrange assistance through our preferred repairers and suppliers. Our dedicated house and contents insurance claims team will be happy to help.

More information

Have you considered

Home, car, travel and landlord insurance products are underwritten and issued by ING General Insurance Pty Limited (ABN 56 072 892 365, AFSL 288 160) (ING General Insurance) and QBE Insurance (Australia) Limited (ABN 78 003 191 035, AFSL 239545) (QBE). The material provided is general advice and does not take into account your personal objectives, financial situation and needs and you should consider whether it is appropriate for you. Please refer to the relevant Product Disclosure Statement (240kb PDF) for further details.