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Certified ID Information
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How to certify ID
In order to process requests to roll over certified proof of identity is required. ING follows an industry standard process to ensure that rollovers are processed as quickly as possible.
Acceptable documents
Certified copies of the following documents may be used as proof of identity.
EITHER
One of the following documents only:
- driver’s licence issued under State or Territory law or
- passport.
OR one document from the blue box and one from the orange box
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One of the following documents:
- birth certificate or birth extract
- citizenship certificate issued by the Commonwealth
- pension card issued by Centrelink that entitles the person to financial benefits.
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AND |
One of the following documents:
- letter from Centrelink regarding a Government assistance payment
- notice issued by Commonwealth, State or Territory Government or local council within the past twelve months that contains your name and residential address. (For example:Tax Office Notice of Assessment or rates notice from local council.)
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Who can certify these documents?
All copies of the original acceptable documents need to be certified as true copies by any approved person from the list below.
The person who is authorised to certify documents must sight the original and the copy and make sure both documents are identical, then make sure all pages have been certified as true copies by writing or stamping ‘certified true copy’ followed by:
- their signature,
- printed name,
- qualification (eg Justice of the Peace, Australia Post employee, etc) and
- date.
The following people can certify copies of originals documents as true and correct copies:
- a Justice of the Peace
- a police officer
- a registrar or deputy registrar of a court
- a person enrolled on the roll of a State or Territory Supreme Court or the High Court of Australia, as a legal practitioner
- an Australian consular officer or an Australian diplomatic officer
- a judge of a court
- a magistrate
- a Chief Executive Officer of a Commonwealth court
- a permanent employee of Australia Post with five or more years of continuous service
- a finance company officer with five or more years of continuous service (with one or more finance companies)
- an officer with, or authorised representative of, a holder of an Australian Financial Services Licence (AFSL), having five or more years continuous service with one or more licensees.
Send your certified documents and Rollover form to ING Life Limited, Reply Paid 5113, Sydney NSW 2001 and ING will manage the process for you.
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